Shipping Policy

1. Service Coverage:
ShipX Worldwide offers ocean freight services to various global destinations. Customers can choose between LCL (Less than Container Load) for smaller shipments and FCL (Full Container Load) for exclusive container use.

2. Shipping Process:
Upon booking, customers receive a confirmation and tracking number. Our team ensures timely processing, but delivery times may vary based on the chosen service and destination.

3. Customs and Duties:
Customers are responsible for all customs duties, taxes, and import regulations in the destination country. ShipX Worldwide is not liable for customs delays.

4. Tracking:
Real-time tracking is available for all shipments. Customers can monitor their shipment status through our online platform.

5. Claims:
Claims for damage or loss must be reported within 7 days of receiving the shipment. Proof of damage may be required for processing claims.